Legal

Settlement Policy

Last updated: January 2026

Introduction

This Settlement Policy outlines the terms and conditions governing payment settlements for services provided through 1inAll Travel. This policy is designed in accordance with Reserve Bank of India (RBI) guidelines and applicable Indian laws.

Settlement Timeline

Payment MethodSettlement PeriodWorking Days
UPIT+11 business day
Credit/Debit CardT+22 business days
Net BankingT+22 business days
WalletT+11 business day

Refund Policy

  • Refunds are processed within 5-7 business days from the date of approval
  • Refunds will be credited to the original payment method used
  • Partial refunds may be applicable based on cancellation timing
  • Processing fees may be non-refundable as per terms

Dispute Resolution

  1. Contact our support team within 30 days of the transaction
  2. Provide transaction details and supporting documentation
  3. Our team will investigate and respond within 7 business days
  4. If unresolved, escalate to the appropriate regulatory authority

Contact Information

For settlement-related queries, contact our finance team at finance@1inall.travel or call +91-81008 81599 during business hours (Mon-Fri, 9 AM - 6 PM IST).